Stands for “Voice over Internet Protocol.”

VoIP expertise permits folks to position voice calls over the Internet. It makes use of the Internet Protocol (IP) and different commonplace protocols to ship voice communication digitally by information packets over the Internet, identical to an electronic mail message or file switch, as a substitute of as an analog sign over phone strains. VoIP is also referred to as IP telephony or Internet telephony.

VoIP is way more versatile than a conventional POTS phone system. You can use devoted VoIP telephones that appear like common analog office telephones, however connect with a pc over USB or a native network using ethernet. You also can make calls using VoIP software program on a pc using a headset or a microphone/speaker setup. Mobile VoIP apps allow you to use a VoIP service on a smartphone alongside its cell phone service. You may even join an analog phone to a VoIP service using a VoIP adapter.

A Cisco IP telephone designed for business VoIP systems
A Cisco IP phone designed for enterprise VoIP techniques

Some VoIP suppliers restrict calls to inside their very own network, whereas others enable their clients to name anybody with a regular phone quantity (together with worldwide numbers). VoIP companies are perfect for companies that want a lot of voice strains in gross sales workplaces and name facilities. Many ISPs provide residence VoIP companies as a part of a bundle with residence web and tv, offering a modem or router that you may plug a phone into straight with none further configuration or software program.

Advantages and Drawbacks

VoIP has a number of benefits over an analog phone system, and a number of other drawbacks as nicely. First, name high quality is improved as a result of a digital system doesn’t must compress audio for analog transmission. Voice calls may be encrypted using the identical types of encryption utilized by different Internet site visitors. VoIP carried out by way of software program can embody lots of the similar options as a complicated POTS system, like name transfering and forwarding, automated name recording, and auto-attendants, however with simpler configuration.

Unlike analog telephones, VoIP typically doesn’t work within the occasion of energy loss on account of its reliance on different network gear like a modem and router. More importantly, calling emergency companies from a VoIP quantity doesn’t present the identical info to responders. Emergency calls are related to the handle on file with the VoIP supplier, which isn’t essentially the placement that the decision is coming from.

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