Outlook Cannot Connect To The Server? Try These 8 Fixes

The error message “Outlook cannot connect to the server” seems whereas checking your Outlook messages. When it occurs, you’ll be able to view the outdated messages however could be unable to view the latest messages. Also, there are points sending new messages.

Generally, it occurs due to a weak web connection, and connecting to a secure web solves the problem. 

But, since varied components like corrupt add-ins, working in offline mode, broken outlook profile, and so forth., could cause the above problem, you may want additional troubleshooting and extra fixes.

How to Fix “Outlook Cannot Connect to the Server”?

Before shifting on to the more technical fixes, be certain the Outlook service is up and operating. 

If it isn’t operational, you would need to look ahead to it to be purposeful. You can examine it on the Microsoft office’s official standing web site.

Meanwhile, examine should you can connect with the server using the Outlook internet model. 

Fix Slow Internet Connection

You can encounter the above error should you aren’t linked to the Internet. Or in case your web connection is extraordinarily sluggish or isn’t secure. 

Therefore, contemplate altering your network connection/ Wi-Fi and connecting to a robust one. You may attempt restarting your router to hurry up the network connection. 

Use the Correct Credentials

You could possibly be using the fallacious credentials (electronic mail, password), or maybe you made a mistake whereas typing the main points.

So, guarantee you’ve chosen the appropriate account and all the main points you entered are right. You can examine it in your account settings.

1. Open the Outlook app.
2. Click File within the top-left nook.
3. Select the Info tab.
4. Click Account Settings and choose the Account Settings possibility.
5. Under the Email tab, see in case you are using the proper electronic mail. If it isn’t the appropriate one, click on Change to edit it from the highest bar. Alternatively, click on New so as to add one other Outlook account.
   
6. Once completed, restart the Outlook app and see in case your downside has been resolved.

Update Outlook

Using the outdated model of Outlook could cause connection points on Outlook. Due to it, you can face issues like not having the ability to connect with your mailbox. Also, you could be prompted to enter your password a number of instances however nonetheless not connect with the server.

So, to resolve all these points, you’ll be able to update Outlook to the most recent model.

1. Launch the Outlook software.
2. Click File within the top-left nook of the window.
3. Then, choose Office Account within the left sidebar.
4. Next, click on Update Options and choose the Update Now possibility.
   

Note: If you might be using the Outlook app on cell gadgets, you’ll be able to update it from the Play Store for Android and App Store for iOS gadgets.

Disable the Work Offline Mode

When working in offline mode, you gained’t be capable of ship/obtain new emails on Outlook and might encounter a server connection problem. If enabled, you’ll discover a cross image together with Working Offline standing on the backside bar.

To disable it, 

1. Open the Outlook app.
2. Click the Send/ Receive menu.
3. Next, click on the Work Offline button. 
   
4. Check if the standing has modified to Connected. If it’s not, click on the button once more.
5. See should you can connect with the server.

Run the Microsoft Support and Recovery Assistant Tool

To resolve varied sorts of Outlook points, Microsoft has offered a software known as Microsoft Support and Recovery Tool. You can run to diagnose your connection points and carry out the instructed fixes.

1. First, obtain the software from the Microsoft official web site and set up it as per the directions talked about on the location.
2. Launch it, choose the Outlook app you might be having issues with, and click on Next.
   
3. Under the Select the issue you’re having part, select one of many choices that best describes your scenario.
   
4. Follow the on-screen directions and apply the instructed fixes.
5. Check in case your problem has been resolved.

Disable/Remove Add-ins

While add-ins are fairly helpful in extending sure functionalities on Outlook, they’ll trigger connection points. Generally, it occurs when you’ve defective add-ins that begin to intervene with the Outlook app.

You can disable and even take away Outlook to resolve connection points. But earlier than doing so, you’ll be able to run Outlook in secure mode, which masses the app with out the add-ins.

1. Launch Outlook and choose File > Options.
2. Click the Add-ins tab.
3. Now, choose COM Add-ins next to Manage Field and click on the Go button.
   
4. Uncheck every add-in to disable. Alternatively, click on Remove to uninstall them from the Outlook app.
   
5. Exit and relaunch the app. See if it’s working as anticipated now.

Repair the Outlook Profile

In case your Outlook profile has been corrupted, you can face connection points on Outlook. Generally, the profile will get corrupted when its pst information (outlook information information) are broken. 

You can restore the pst information with the SCANPST software contained in the “Program Files” folder. Alternatively, you’ll be able to restore the profile or create a brand new one if required.

1. Launch Outlook and click on the File menu within the top-right nook.
2. Then, click on Account Settings and select Account Settings.
3. Now, below the Email tab, click on the Repair button above it and see if it resolves the problem.
   

If repairing didn’t assist, you can create and use a unique Outlook profile as follows.

On Windows

1. Press Windows + R, sort management, and click on OK.
2. Search for “mail” within the search bar and click on Mail (Microsoft Outlook).
   
3. On the Mail Setup window, click on the Show Profiles button.
4. On the Mail window immediate, click on Add to create a brand new profile.
   
5. On the New Profile immediate, enter the brand new profile title.
6. Follow the on-screen directions and supply the extra particulars (electronic mail, password) if required.
7. Once the brand new profile is created, choose it below Always use this profile within the Mail window.

On Mac

1. Click the Finder icon on the underside dock and navigate to Applications.
2. Then, right-click on Microsoft Outlook and click on Show Package Contents.
3. Next, navigate to Contents > SharedSupport. 
4. Now, open the Outlook Profile Manager folder.
5. On the Outlook Profile Manager window, click on the plus icon within the bottom-left nook to create a brand new Outlook profile.

Repair the Outlook App

The Outlook software could possibly be experiencing some points attributable to bugs or glitches. So, you could restore it.

Since it’s often built-in as part of Microsoft Office, you could restore the entire office.

1. Press Windows + R, sort appwiz.cpl
2. Click OK to view all of the put in purposes within the management panel.
3. Select the Microsoft Office <model> you utilize and click on Change within the high bar.
   
4. Next, select Quick Repair, and click on Repair. Additionally, you may also select the Online Repair possibility, which requires an energetic web connection.
   
5. Wait for the restore course of to finish.
6. Relaunch the Outlook app and see if it’s working as anticipated.