“The Connection To Microsoft Exchange Is Unavailable” Error

“The Connection To Microsoft Exchange Is Unavailable” Error.

Email shoppers are probably the greatest methods to handle your electronic mail accounts. Although Outlook is a reasonably dependable software, it’s possible you’ll get an error message saying, “The connection to Microsoft Exchange is unavailable” once you open the applying. Besides the applying not opening, additionally, you will don’t have any entry to any emails from Outlook. 

Usually, a connection problem between Microsoft Exchange Servers and Outlook in your PC offers the error message that claims Microsoft Exchange is Unavailable. Below within the article, we now have additional mentioned concerning the Microsoft Exchange Servers and why it’s unavailable.

What is Microsoft Exchange, And Why is it Unavailable on Outlook?

Microsoft Exchange is a groupware server that gives electronic mail internet hosting, and calendaring servers, for company customers. Outlook was designed in order that customers might hook up with Exchange servers and acquire electronic mail from the server.

Outlook and Exchange are designed to work collectively. Therefore, if some complication arises when connecting with Microsoft Exchange, you might be prone to get a Microsoft Exchange unavailable error. 

Below are a number of causes Microsoft Exchange and Outlook might face connecting points.

  • Incorrect encryption settings
  • Outdated knowledge in DNS cache
  • Corrupted User Shell Folders

How to Fix Microsoft Exchange Unavailable Error?

Before we soar into the options, be sure you carry out normal fixes. These fixes embrace, reopening the applying, restarting the PC and checking web connection. Since it’s a connection problem, the difficulty may be very prone to be together with your pc.

Therefore first, allow us to begin by flushing the DNS.

Flush DNS

When you flush the DNS, the system clears any IP addresses and data of DNS from the cache. Cache reminiscence stuffed with a number of IP addresses might trigger points when Outlook tries to attach with Microsoft Exchange Servers. 

To repair this, we suggest that you simply carry out a DNS flush.

  1. Press the Windows + R key to open Run.
  2. Type cmd and press Ctrl + Shift + Enter to open Command Prompt as Administrator.
  3. Type ipconfig /flushdns and press Enter. You ought to see a message that claims, “Successfully flushed the DNS Resolver Cache.
    flush dns
  4. Restart your pc and check out opening Outlook to see if the difficulty nonetheless persists.

Disable RPC encryption

The RCP or Remote Procedure name is a Microsoft protocol that enables Outlook to entry Microsoft Exchange servers. The encryption is finished in order that hackers can’t entry readable emails when Outlook tries to entry confidential info from the trade servers.

Due to encrypting errors, Outlook might face points connecting with the trade servers. You can disable RPC encryption on the server facet to see if it fixes the difficulty.

You might imagine that disabling RPC encryption will make your knowledge weak, however Microsoft additionally has a number of different encryption layers that safe your knowledge.

Follow the steps talked about under to disable RPC encryption.

  1. Press the Windows + R key to open Run.
  2. Type gpedit.msc to open Group Policy Editor.
  3. Navigate to User Configuration > Administrative Templates > Microsoft Outlook “Version number” > Account Settings > Exchange.
  4. On the correct panel, double-click on Enable RPC encryption.
    enable rpc encryption
  5. Check Disable.
  6. Click Apply, after which OK.

Group Policy is just not out there on Windows Home Edition. To entry Group Policy in Windows Home Edition, you could allow it first.

Restart Microsoft Exchange Service

Outlook requires a number of Microsoft Exchange Services to run within the background. Sometimes, vital companies might not at all times begin appropriately, leading to Outlook giving an error message saying, “connection to Microsoft Exchange is unavailable.”

To repair this, you’ll be able to attempt restarting all Microsoft Exchange Services.

  1. Press the Windows + R key to open Run.
  2. Type companies.msc to open the Services window. Here, you will notice an inventory of companies that Windows makes use of.
  3. Right click on on Microsoft Exchange Services and choose Restart.restart exchange services

There could also be multiple Microsoft Exchange Services operating, just remember to restart all of them.

Delete Outlook Profile

The downside that you simply face could also be resulting from some error when configuring your Outlook profile. If that is true, you’ll be able to delete your present profile and restart Outlook. Restarting Outlook will mechanically create a brand new profile. 

  1. Press Windows + R key to open Run.
  2. Type management and press Enter to open the Control Panel.
  3. Make positive that View by is about to Large icons.
  4. Click on Mail (Microsoft Outlook). Another window named Mail Setup will open.
    microsoft outlook control panel
  5. Under Profiles, click on on Show Profiles.
    show outlook profile
  6. Click on Outlook and choose Remove.remove outlook profile
  7. Launch Outlook, and the applying will present directions to create a brand new profile.

Create a New Profile

You may create a brand new profile if deleting a profile doesn’t work. To create a brand new profile, 

  1. Press the Windows + R key to open Run.
  2. Type Control and press enter to open the Control Panel.
  3. Select Mail (Microsoft Outlook).
    microsoft outlook control panel
  4. Click on Show Profiles, after which choose Add.add new outlook account
  5. Write a profile title and press OK.
  6. Now observe the Account creation course of to create a brand new profile.

Repair Office

Since Outlook is part of the Microsoft Office Package, you’ll be able to attempt repairing Office to test if it fixes any points. Repairing the Office compares native set up information with its manifest and repairs any corrupt software information, registry values, and dll registration. 

To restore the Office package deal,

  1. Press the Windows + R key to open Run.
  2. Type appwiz.cpl and press Enter to open Program and Features.
  3. Click on Microsoft Office and choose Change.
    repair office
  4. Check Quick Repair and press Repair.
    quick repair office
  5. Again, choose Repair and await the restore course of to finish.repair process office

Import User Shell Folder 

Wrong configuration on the Windows registry might trigger the whole Operating System to malfunction. One such setting within the Registry which will trigger conflicts with Outlook is the User Shell Folder. The User Shell folder incorporates necessary Outlook knowledge that the OS makes use of to hook up with the Microsoft trade server.

Any adjustments to the registry might trigger the whole OS to malfunction. Therefore earlier than we begin, be sure you backup your present registry settings.

To repair this, you could export the User Shell Folder from a pc that doesn’t give any error message and import it to your PC.

  1. Press the Windows + R key to open Run on the PC the place Outlook is practical.
  2. Type regedit and press Enter to open Registry Editor.
  3. Navigate to HKEY_CURRENT_USERSoftwareMicrosoftWindowsPresentVersionExplorerUser Shell Folders.
    user shell folder registry
  4. Right-click on User Shell Folder and click on Export.
    export user shell folder registry'
  5. Name the File as User Shell Folder and choose Save.
    save user shell registry
  6. Copy this file to the PC the place you might be getting the error message.
  7. Run the .reg file to import the registry configuration.

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