Outlook Preview Not Working – Why & How To Fix It

Outlook Preview Not Working – Why & How To Fix It.

Outlook preview permits you to see the content material of the e-mail with out opening it. Generally, double-clicking on the file ought to open the preview. However, in case you don’t have the applying to view the doc, the preview may not work accurately. 

In such case, it is best to set up functions to view this preview. If you haven’t downloaded it but, be certain that to obtain it earlier than shifting on to the next steps.

If this doesn’t work, learn this text to seek out the causes and its answer for Outlook preview not working problem. 

Causes for Outlook Preview Not Working

It may be very laborious to pinpoint the causes on your outlook preview not working, however the fixes for this problem are fairly simple. We have gathered some points that could be the offender on your preview not working.

  • Disabled Attachment Preview: When your Attachment Preview just isn’t enabled, you received’t have entry to your electronic mail preview.
  • Windows firewall Service Not Running: in case your Windows firewall service is disabled, you may obtain a message saying, “This file cannot be previewed because of an error with the following previewer” whereas previewing the e-mail. 
  • Issue With Preview Panel: Sometimes, when there’s a downside setting the view tab, you may face a slight problem in your preview panel. This may make you suppose your preview just isn’t working in your Outlook. 
  • Previewer Not Installed: If you don’t have the right software downloaded in your laptop to view the mail, you received’t have the ability to open it. 
  • Sender Sent Older File Extension Type: If the sender has despatched you an previous file extension sort of electronic mail, you may not get to see it on the preview.

How to Fix Outlook Preview Not Working

There are many choices so that you can clear up this problem however earlier than we transfer on to those steps, ensure you are conscious of what adjustments you’re bringing to your outlook. Here’re a few of the options to repair the issue together with your Outlook preview.  

Turn Attachment Preview On

There are previewers like HTML previewers, Microsoft previewers, and so forth that permits you to preview your mail on Outlook. However, in the event that they don’t have the surplus to indicate the previews, you received’t have the ability to see it.

To allow the previews, observe these steps:

  1. Search for Outlook on the search bar and go to File
  2. Tap on Options and choose Trust Centeroptions outlook
  3. Under Microsoft Outlook Trust Center, click on on Trust Center Settings… 
    trust center settings
  4. Click on Attachment Handling and uncheck Turn off Attachment Preview.
  5. Tap on the Attachment and Document Previewers… button and choose all of the previewersclick on ok
  6. Click on the OK button on all three tabs repeatedly.

After following these steps, restart your Outlook and see if the preview is working or not.

Enable Firewall Service 

When your Windows Firewall Service is disabled, you may not have the ability to preview paperwork in your Outlook. An error message saying, “This file cannot be previewed because of an error with the following previewer” could seem. 

Here’re the steps to allow the Firewall service:

  1. Tap on the search bar and kind Run
  2. Hit the Enter key and kind companies.msc
  3. Click on the OK button
  4. Scroll down and right-click on Windows  Defender Firewall
  5. Tap on Properties and set Startup Type to Automatic
  6. Click on the OK button.

Following these steps will allow the Windows Firewall Service in your laptop, which could have been the reason for your problem. 

Update Microsoft Office 

If nothing works, you’ll be able to at all times update your MS office to the most recent model to eliminate such glitches in your Outlook.

Here’re the steps:

  1. Go to Outlook and faucet on File
  2. Click on Office Account and choose Update Options
  3. Choose the Update Now choiceoutlook update

This may very well be an alternative choice to resolve your Outlook preview not working problem.

Turn Protected View Off

Disabling the protected view just isn’t a everlasting answer; nevertheless, it permits you to see the preview in your Outlook. Using this as a one-time factor can be a greater thought. If you flip Protected View off, it received’t defend or give safety to your device from the dangerous recordsdata you may obtain in your Outlook.

Follow these steps:

  1. Open your previewer and faucet on File
  2. Go to Options and click on on Trust Center 
  3. Under Microsoft XX Trust Center, click on on Trust Center Settings… 
    previewer trust center
  4. Click on the Protected View and uncheck all three choices
    protected view
  5. Click on the OK button on each tabs and restart the previewer

Make positive to allow all of it as soon as your outlook preview begins working.

Optimize the User Interface

If the doc just isn’t opening, strive optimizing the consumer interface for compatibility. Open your previewer, i.e. MS Word, Excel, and so forth., and observe these steps to repair your problem.

  1. Go to File and faucet on Options
  2. In the General tab, choose Optimize for Compatibility underneath User Interface Option
    optimize for compatibility option
  3. Click on the OK button and restart the previewer software

You can use this methodology for all totally different functions previous to attempting to preview paperwork in outlook.

Use the Registry 

A registry is a folder of settings and data associated to the put in software program and {hardware} paperwork saved in Windows. Error on the registry could cause your preview to not perform so be certain that to backup registry earlier than shifting additional. In such circumstances, you’ll be able to strive altering the Value Data.

  1. Press Windows key + R to open Run command.
  2. Type regedit
  3. Navigate to:
    HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > ​Windows > CurrentModel > PreviewHandlers using-registry-editor
  4. Now, press Ctrl + F Keys collectively to seek out the string worth for the keys
  5. Check these following worth identify for the next worth information:
    • Microsoft Excel previewer: {00020827-0000-0000-C000-000000000046}
    • Microsoft Visio previewer: {21E17C2F-AD3A-4b89-841F-09CFE02D16B7}
    • Microsoft PowerPoint previewer: {65235197-874B-4A07-BDC5-E65EA825B718}
    • Microsoft Word Previewer: {84F66100-FF7C-4fb4-B0C0-02CD7FB668FE}
  6. If you’ll be able to’t discover these strings, right-click on the clean area on the registry editor tab
  7. Click on New and choose the String Value choice
  8. Right-click on the brand new string and choose on Modify… choice
  9. The New Value #1 will get chosen on it’s personal. Press Delete Key and kind the Value Name change-value-name-and-value-data
  10. Similarly, faucet on it and replica and paste the lacking worth information from above
  11. Click on the OK button and shut the regedit editor

Restart your laptop after following these steps, and recheck if it’s working now or not. 

Reset View

If you’ll be able to’t see previews in your Outlook or it retains on glitching, you’ll be able to merely reset the view underneath the view tab. Along with altering the outlook view, you can even change the format of the preview panel, which may very well be the reason for your problem

  1. Tap on the search icon and kind Outlook
  2. Open Outlook and faucet on View
  3. Click on Reset View underneath Current ViewReset View icon in Outlook
  4. Then, underneath Layout, click on on Reading Panel
  5. Select both Right or Bottom choice to activate the studying panel

It reveals the e-mail within the studying panel beside or under the preview. This could be helpful when the e-mail doesn’t open in one other tab. 

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