6 Proven Ways To Fix Outlook Error 500

When utilizing Outlook, particularly the online model, you’ll be able to encounter the “500 One thing went unsuitable” error message.

The error is available in numerous forms similar to mailbox not discovered, protocol disabled, repeating redirects detected, and so forth.

When this occurs, Outlook prevents you from checking and accessing your mailbox. Typically it’s only a minor glitch, so refreshing the webpage ought to repair the problem.

On this article, we now have listed numerous explanation why the error happens within the first place and the way to eliminate it.

Why the “Outlook Error 500” Happens?

How to Repair the “Outlook Error 500” Error Message?

Earlier than shifting on to the fixes under, you’ll be able to test the Microsoft 365 Service well being standing to know if the service will not be accessible for the time being.

If the service is down from their aspect, you don’t have any possibility however to attend for them to resolve the actual problem.

In any other case, you’ll be able to proceed making use of the fixes defined within the article under.

Test Network Standing

The above error can seem merely due to a foul network connection. So, test if you’re offline or if the network connection velocity is slower than common.

You probably have a secure web connection and the issue nonetheless persists, you’ll be able to think about different fixes.

Clear Browser Cache/Cookies

First, enter into an Incognito mode and test when you can entry Outlook emails with out the error.

To open an Incognito mode, you should use the Ctrl + Shift + N shortcut on Windows and Command + Shift + N on Mac. Incognito mode is known as personal mode on the Safari browser. Seek advice from our different article to allow personal mode in your Safari browser.

If it really works, your browser cache could be corrupted, and it’s worthwhile to clear it.

Notice: If you’re clearing the cookies, the browser will log you out of all of the energetic classes. Therefore, save your work earlier than doing so.

Anyway, you’ll be able to clear the browser cache/cookies as follows.

On Chrome

1. Open the Chrome browser.
2. Click on the three-dots icon within the high proper nook and choose More instruments > Clear searching information.
3. Now, below the Fundamental tab, test the Cached picture and information checkbox. Moreover, clear your cookies by deciding on the Cookies and different web site information checkbox.
   
4. Subsequent, click on the Clear information button.
5. Shut and relaunch your browser.
6. Test if the error message has been resolved when logging in to Outlook.

On Firefox

1. Open the Firefox browser.
2. Click on the hamburger menu (three horizontal strains) and choose the Settings possibility.
3. Choose the Privacy & Safety tab from the sidebar.
4. Scroll to the Cookies and Web site Information part and click on the Clear Information button below it.
   
5. Allow each the “Cookies and Web site Information” and “Cached Net Content material” checkboxes.
   
6. Click on the Clear button. 

Moreover, update your browser to the most recent model and see if the problem has been resolved.

Allow Outlook on the Net

The Outlook on the net (OWA) setting is enabled by default. Nonetheless, in case your admin has turned it off manually from the Trade Admin Heart, you’ll be able to encounter the five hundred error message.

Subsequently, it’s a must to allow it if potential or ask the admin to do it.

You’ll be able to allow the OWA possibility as follows:

1. Log in to your Office 365 account.
2. Click on the 9-dots icon to develop the office apps and click on the Admin possibility.
   
3. Within the subsequent window, click on Present all and choose the Trade possibility below the Admin facilities part.
4. Now, click on Recipients from the sidebar and choose the Mailboxes possibility below it.
5. In the precise pane, choose the consumer for which you want to allow the OWA.
6. On the subsequent window immediate, choose the Handle e-mail apps settings below the E-mail apps part.
   
7. Subsequent, allow Outlook on the net possibility.

Alternatively, you’ll be able to click on Basic Trade admin heart below the Admin facilities part and allow the OWA as follows:

1. Choose the recipients menu from the sidebar.
2. Now in the precise pane, double-click the consumer for which you need to allow the OWA.
   
3. Within the Edit Consumer Mailbox window, choose the mailbox options possibility.
4. Beneath the E-mail Connectivity part, click on the Allow button.
   

Handle the Administrator Roles

Assigning too many roles to at least one consumer may end up in the above error. So, it’s worthwhile to take away all of the roles besides the worldwide administrator.

Right here’s how to do it:

1. Login to your office 365 account and choose the Admin possibility. Or, immediately log in to Microsoft 365 admin heart.
2. Develop the Consumer dropdown from the sidebar and choose Lively customers.
   
3. Now, in the precise pane, choose a consumer and double-click on it.
4. On the subsequent window, scroll all the way down to the Roles part and click on Handle roles.
   
5. Watch for the subsequent web page to load all of the roles.
6. Uncheck all of the choices besides International Administrator.
7. Click on Save modifications.
8. Open the Outlook net app and see if it really works. The modifications can take a while, so you might want to attend some minutes.

Use the Right Date and Time 

In case your system is lagging behind or forward of the present time, you would see the above error. So, to repair the above problem, think about adjusting your date/time settings and utilizing the proper one.

Disable the Antivirus

Typically the antivirus firewall can stop your system from connecting to Outlook. So, to resolve the five hundred error, think about disabling the antivirus and test when you get the error.

However, since disabling antivirus makes your system weak to viruses, solely do that briefly and allow the antivirus as soon as Outlook works as common.