Snapchat My AI Not Working: 8 Ways to Fix

What to know

• My AI could be accessible without cost — you possibly can entry it contained in the Chats display screen on the Snapchat app. 
• To get this function, you possibly can attempt updating the Snapchat app in your cellphone to the newest model from the App Store or Play Store. 
• The function remains to be in its rollout part, so you might wish to wait a couple of more days or even weeks to get it in your Snapchat account. 
• You can entry My AI immediately by subscribing to Snapchat+, though it isn’t necessary. 

Snapchat has a brand new function known as My AI, which is basically an AI chatbot that you could entry inside the Snapchat app in your cellphone. The GPT-powered chatbot was launched over per week in the past for all customers on the platform. However, if you happen to can not entry it but, the next submit will clarify how one can allow it and give you options in case it’s not enabled by default.

How to entry My AI on Snapchat

When the My AI function is accessible to your account, you possibly can entry it by opening the Snapchat app in your cellphone. 

When the app opens, swipe proper from the Camera display screen to go to the Chats display screen. You may also faucet on the Chats tab on the backside to entry this display screen.

This ought to open the Chats display screen inside Snapchat. Here, it is best to see the My AI chatbot on the high, if the function has been not too long ago added or used. You can scroll down on this display screen to find it if it isn’t seen on the high. 

When you faucet on the My AI chat, it is best to be capable to begin a dialog with it on the following display screen as you’ll with anybody else on Snapchat. 

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Snapchat My AI not working problem: 8 fixes defined

When you possibly can’t see My AI contained in the Chats display screen on Snapchat, you possibly can attempt any of the next fixes to make it accessible in your account. 

Fix 1: Update the Snapchat app

My AI is the latest function to reach on Snapchat and is enabled by default in your account in case your app has this function. To be certain that this selection is accessible, you possibly can update the Snapchat app in your iPhone or Android device which you are able to do by testing the hyperlinks under: 

You may also update the Snapchat app in your cellphone manually by following any of those steps:

• On iPhone: Go to the App Store > your account image > Snapchat > Update. 
• On Android: Go to the Play Store > your account image > Manage apps & device > Snapchat > Update.

When the Snapchat app has been up to date, examine the Chats display screen inside it to see if the My AI bot is seen. 

: How to Turn On Snapchat My AI

Fix 2: Subscribe to Snapchat+

Although My AI is accessible for everybody on Snapchat without cost, many customers had been capable of get instantaneous entry to the AI chatbot as quickly as they subscribed to Snapchat+ membership. You can skip this step if you happen to don’t want to subscribe to Snapchat+ as they’re different ways in which may allow you to add My AI to your Snapchat account. 

If you’re prepared to go for Snapchat+, open the Snapchat app in your cellphone, go to your Bitmoji icon > Snapchat+ membership card, and choose your most well-liked subscription plan. You can go forward and make the acquisition using your most well-liked cost methodology. Once you’re subscribed, the My AI chatbot ought to be accessible contained in the app’s Chats display screen. 

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Fix 3: Manually add My AI 

If My AI isn’t showing contained in the Snapchat app’s Chats display screen, there’s a means you possibly can power it to be seen inside your account. For this, go to this hyperlink on an internet browser in your cellphone and once you try this, it is best to see the My AI chatbot open up contained in the Snapchat app. You can add it to your account by beginning a dialog from it. Once you manually add the chatbot, you will note the My AI chat seem amongst different conversations contained in the Snapchat app. 

Fix 4: Search for My AI inside Snapchat 

Another means you possibly can manually add My AI to your Snapchat account is by trying to find it contained in the app. This may also be useful for these of you who’ve My AI working in your accounts however deliberately or by chance eliminated it from the Chats display screen. For this, open Snapchat, faucet on the search icon, sort “My AI” and faucet on the My AI chat from the search outcomes.

When you try this, it is best to now be capable to begin a dialog with the AI chatbot and this chat will then be readily accessible contained in the Chats display screen to any extent further till you clear it manually. 

Fix 5: Clear your Snapchat app’s cache

Sometimes short-term recordsdata related to Snapchat can stop the app from loading new options on it. You can take away these short-term recordsdata out of your cellphone by clearing the Snapchat cache. Unlike different apps, Snapchat permits you to clear its cache inside its app which might in any other case require you to entry your device’s settings.

You can observe the directions under to clear your Snapchat cache, relying on the device you’re using:

• On iPhone: Open Snapchat, go to your Bitmoji icon > cogwheel icon > Privacy Controls > Clear Data > Clear Cache > Clear. 
• On Android: Open Snapchat, go to your Bitmoji icon > cogwheel icon > Account Actions > Clear Cache > Continue. 

Once your cache is cleared, you possibly can attempt closing the Snapchat app and reopening it to examine if the My AI chatbot is seen contained in the Chats display screen. 

Fix 6: Log out of Snapchat and log back in

On some events, logging out of your account and signing back in may assist resolve in-app points in your cellphone. If My AI isn’t accessible in your Snapchat account, you possibly can attempt logging off your account on the app. For this, open the Snapchat app, go to your Bitmoji icon > cogwheel icon > Account Actions > Log Out, and ensure your motion by tapping on Log Out within the immediate that seems on the display screen.

Once you’re logged out, you possibly can shut and reopen the Snapchat app in your cellphone to signal back into your account. This could make My AI accessible in your account in your case.  

Fix 7: Reach out to Snapchat Support

If you’ve been ready for over per week to get your palms on the My AI function in your Snapchat app nevertheless it’s nonetheless not accessible, don’t fear. You can take issues into your individual palms by reaching out to Snapchat Support for a decision. They have the experience that can assist you discover a repair for the difficulty or roll out a server-side update that offers you entry to the function. So why not give it a attempt? Contact the Support group now and allow them to enable you to out! 

To contact Snapchat Support, open the Snapchat app, go to your Bitmoji icon > cogwheel icon > Support > I Need Help > Contact Support.

You can undergo the on-screen directions to contact Snapchat and ask for a repair. 

Fix 8: Wait it out 

In case you’ve tried every thing we’ve listed as an answer on this submit however you’re nonetheless unable to make use of My AI inside your Snapchat app, the one technique to go is to attend for Snapchat to roll out the function to your account. Since My AI is a comparatively new function and it’s nonetheless in its rollout part, it might be a couple of days or even weeks till you will note the function in your account. 

So you’ve tried every thing we’ve advised on this submit to get your palms on the My AI function nevertheless it’s nonetheless not working for you? Well, there’s just one choice left – sit tight and await Snapchat to roll out the function to your account. Since My AI is fairly new and nonetheless in its rollout part, it’d take a couple of days and even weeks earlier than you get entry to it. Just dangle in there and keep checking for updates!

That’s all it’s worthwhile to find out about fixing the My AI function on Snapchat. 

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