Microsoft Store “Your PC Isn’t Connected To The Internet” Error

Microsoft Store, as of date, has greater than 800,000 free and paid purposes that customers can obtain and use immediately. However, Microsoft Store must have entry to the web so that you can get these purposes.

Microsoft Store normally doesn’t have any points connecting to the web. But an error message that claims “Your PC isn’t connected to the Internet” could pop up once you open Microsoft Store. Although the appliance says PCs can’t entry the web, we can’t rule out the truth that different inside points may very well be inflicting the error message.

Besides web points, something from an incorrect date and time to extreme cache recordsdata of the Windows retailer may very well be stopping Microsoft Store from accessing the web. 

No matter the explanation, now we have mentioned doable options to repair the web problem with Microsoft Store.

What Causes Microsoft Store’s “Your PC isn’t connected to the Internet” Error?

As beforehand mentioned, it’s not all the time the network connection that stops Microsoft Store from accessing the web. Even when you’ve got entry to the web, the Store could offer you this error message.

How to Fix Microsoft Store’s “Your PC isn’t connected to the Internet” Error?

Before we bounce into the options, guarantee that your PC has entry to the web. If you might be having points together with your router, you’ll be able to attempt using an Ethernet cable to test in case your system can entry the web. 

If your system can’t entry the web, it is best to repair your web first. Therefore, allow us to first begin by fixing any problem together with your pc’s network.

Check Internet Connection

Your PC unable to connect with the web may very well be why Microsoft Store will not be giving the error message. To test this, attempt pinging to an IP handle. If you get a reply from the chosen IP handle, your PC most likely has entry to the web.

You may also test if the Wi-Fi/Ethernet emblem on the duty bar has an exclamation icon. If it does, it normally implies that the system doesn’t have entry to the web.

Try restarting your router and your PC. Once each the gadgets restarts, test in case your system connects to the web. If it nonetheless doesn’t work, you’ll be able to reset the TCP/IP stack.

By doing this, the system will clear any saved network and its IP addresses, and your system may have a recent web connection.

To clear the TCP stack,

1. Press the Windows + R key to open Run.
2. Type cmd and press Ctrl + Shift + Enter to open Command Prompt as Administrator.
3. Type the next command and press Enter after every command.
   • netsh winsock reset : resets network requests handler
   • netsh int ip reset : reset Ipv4 and Ipv6 stack
   • Ipconfig /flushdns : clears DNS info
   • Ipconfig /launch : clears network configuration
   • Ipconfig /renew : reconfigures network configuration
   • Ipconfig /registerdns : Re-register DNS configuration

4. Restart your PC and test if the PC connects to the web

Now, in case you are assured that the PC can entry the web, however Microsoft Store nonetheless shows the error message, you’ll be able to carry out the next options talked about under.

Repair/Reset Microsoft Store

Pre-installed purposes on Windows, similar to Microsoft Store or the XBOX Game Bar, include a function to restore. Repairing Microsoft Store fixes any errors with the appliance, and it’d remedy the difficulty with Microsoft Store not with the ability to connect with the web. To Repair Microsoft Store,

1. Press the Windows + I key to open Settings.
2. Go to Apps > Installed Apps. Here, you will note an inventory of put in purposes.
3. Click on the three horizontal dots in Microsoft Store, and choose Advanced Options.
4. Under Reset, click on on Repair.
5. Run Microsoft Store as soon as the restore course of is full.

If repairing Microsoft Store doesn’t work, you’ll be able to attempt resetting Microsoft Store altogether. Resetting Microsoft Store clears all cache recordsdata on the Windows Store. It will delete any info inside the appliance’s information. This consists of sign-in information and app preferences.

1. Open Settings.
2. Go to Apps > Installed apps.
3. Select the Advanced possibility in Microsoft Store.
4. Under Reset, click on on Reset.
5. Run Microsoft Store as soon as the Reset course of is full.

Alternatively, you can too reset Microsoft Store using the command immediate. However, it solely clears Microsoft Store cache recordsdata.

1. Press the Windows + R key to open Run.
2. Type cmd and press Enter to open Command Prompt.
3. Type wsreset.exe and press Enter. Now, Microsoft Store will robotically open.
    
4. Restart your pc and run Microsoft Store to test if the appliance can entry the web.

Uninstall and Reinstall Microsoft Store

When you update your Windows, it might additionally robotically update Microsoft Store. Interruption throughout these updates could trigger Microsoft Store to malfunction. Besides this, bugs and errors within the Store might also give numerous error messages.

In that case, you’ll be able to attempt uninstalling and reinstalling Microsoft Store.

1. Press the Windows + R key to open Run.
2. Type powershell and press Ctrl + Shift + Enter to run Powershell as admin.
3. Type Get-AppxPackage -all customers *WindowsStore* | Remove-AppxPackage and press Enter to take away Microsoft Store.
4. Restart your PC.
5. Again open Powershell as Admin.
6. Now, sort Get-AppxPackage -all customers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} and press Enter to put in Microsoft Store.
7. Try working Microsoft Store.

Check the Date and Time

When you open Microsoft Store, it connects to its server and offers info back to the customers. This info consists of all the information you see on Microsoft Store. If information and time in your pc are incorrect, the system could face issues when accessing these servers. This might lead to Microsoft Store failing to connect with the web.

To repair this, guarantee that the information and time in your system are correct.

1. Right-click on the date and time on the fitting facet of the taskbar.
2. Click on Adjust date and time.
3. Set the Time Zone to your present handle.
4. Make positive that the Set time robotically is On.

Disable Proxy Server and VPN

A proxy server acts as a mediator between the PC and the web and receives information on behalf of the person. Although a proxy server provides the person an additional layer of safety, it might trigger web points if not configured accurately. 

In our case, Microsoft Store could have points connecting to the web. To test if that is true, attempt disabling the proxy server.

1. Press the Windows + R key to open Run.
2. Type inetcpl.cpl and press Enter to open Internet properties.
3. Go to the Connection tab and choose LAN settings.
4. Under Proxy Server, guarantee that Use Proxy Server to your LAN is unchecked.
5. Click OK.
6. Again, click on Apply after which OK.

Once you disable proxy server, attempt working the Microsoft with VPN disabled. When you employ a VPN to entry the web, it creates a digital network that gives a safe connection and encrypts your information.

However, when linked to a VPN, you web connection will not be steady. Because of this, your PC could have points working utility that requires lively web connection. Disable VPN and test if Microsoft Store connects to the web

Run Windows Store Apps Troubleshooter

Windows Store Apps Troubleshooter checks for potential points within the Microsoft Store. This consists of scanning the appliance for safety points, lacking or corrupted recordsdata, momentary web recordsdata, hanging or crashed purposes, and lots of more. 

If any of those issues had been inflicting the web problem on Microsoft Store, the troubleshooter will change particular system configurations to repair the issue. To run Windows Store Troubleshooter,

1. Press the Windows + I key to open Run.
2. Navigate to System > Troubleshooter > Other troubleshooters.
3. Under different, run Windows Store Apps troubleshooter.

The troubleshooter will run, and if it finds any points, it’s going to suggest you to vary particular Windows settings to repair the issue.

Disable Windows Firewall Protection

Windows Firewall protects your PC from any assault or risk from the web. Although Microsoft Store is a real utility with out many safety threats, Windows firewall could prohibit its entry to the web if it detects some malicious exercise from Store.

To test if that is true, disable Windows Firewall safety.

1. Press the Windows + I key to open Settings
2. Go to Privacy and safety > Windows Security.
3. Select Open Windows Security.
4. Click on Firewall & network safety.
5. Select the network that’s at the moment lively.
6. Disable Microsoft Defender Firewall.
7. Make positive that you simply additionally disable Microsoft Defender Firewall on Domain, Private and Public networks.

Upgrade Windows

Users in most Q/A boards have reported that Microsoft Store web entry points primarily occurred in Windows 8 and eight.1. If that’s the case for you, we suggest upgrading to both Windows 10 or 11 (ideally 11) to repair the web entry problem on Microsoft Store. 

Besides this, Upgrading Windows can even carry a variety of options together with safety upgrades to your Operating system. It is all the time a good suggestion to maintain your OS up-to-date and upgraded.