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How to Troubleshoot the 0xC00D3E8C Error for Movies & TV on Windows 11

October 13, 2022
in Windows, Windows 11, Windows Troubleshooting
Reading Time: 14 mins read
How to Troubleshoot the 0xC00D3E8C Error for Movies & TV on Windows 11

How to Troubleshoot the 0xC00D3E8C Error for Films & TV on Windows 11.

The Films & TV apps changed the traditional Windows Media Participant because the default video app in Windows 11. Nevertheless, as a consequence of restricted playback choices and codec assist, it’s possible you’ll encounter the 0xC00D3E8C error while you attempt to play a video utilizing the app.


This error is usually triggered as a consequence of an incompatible codec. Nevertheless, different elements may contribute to the issue, together with an app glitch. Right here we present a couple of troubleshooting steps that can assist you repair this error and play your media recordsdata.


1. Restore or Reset the Films & TV App

Windows features a built-in restore device to repair momentary glitches with Microsoft Retailer apps. You should use the restore function to repair points with the app with out affecting the app’s information.

To restore the Films & TV app:

  1. Press Win + I to open Settings.
  2. Subsequent, open the Apps tab within the left pane.
    windows 11 apps apps and features
  3. Subsequent, click on on Apps & options in the precise pane.
  4. Await the app record to load and find the Films & TV app.
    windows 11 apps movies and tv advanced options
  5. Click on the three-dots menu beside the app title and choose Superior choices.
  6. Scroll all the way down to the Reset part and click on on the Restore button.
    windows 11 apps movies and tv advanced options reset
  7. As soon as finished, you’ll discover a checkmark subsequent to the Restore button indicating the operation is profitable.
  8. Relaunch the Films & TV app and verify for any enhancements.

If the error persists, you’ll be able to attempt the Reset possibility. Earlier than, verify if an app update is obtainable and set up it.

2. Update the Films & TV App

update movies and tv app windows 11

New updates to apps are likely to deliver bug fixes and efficiency enhancements. So, earlier than you resolve to reset the app, verify for obtainable updates and set up them to see if it helps resolve the error.

To update the Films & TV app:

  1. Launch the Microsoft Retailer app.
  2. Seek for Films & TV.
  3. Click on the Update button to obtain the update. It might take some time, relying in your Web connection pace.
  4. Click on on Open to relaunch the app and verify for any enhancements.

3. Reset the Films & TV App in Windows 11

windows 11 apps movies and tv advanced options reset

You may reset the Films & TV app to its default state to repair points triggered as a consequence of corrupt information and cache.

To reset the Films & TV app:

  1. Open the Windows Settings panel.
  2. Go to Apps and click on on Apps & options.
  3. Click on the three-dots menu subsequent to Films & TV and choose Superior Choices.
  4. Scroll down and click on on the Reset button.
  5. Learn the warning and click on Reset to substantiate the motion.
  6. After resetting, launch the Films & TV app and verify if the error is resolved.

4. Reinstall the Films & TV App

windows 11 app apps and features movies and tv uninstall

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If the error is triggered as a consequence of a difficulty with the app, attempt a reinstall. You may uninstall the Microsoft Retailer apps from the Settings panel in addition to utilizing PowerShell.

To uninstall the Films & TV app:

  1. Press Win + I to open Settings.
  2. Go to Apps > Apps & Options.
  3. Click on the three-dots menu subsequent to the Films & TV app and choose Uninstall.
  4. Click on Uninstall as soon as once more to substantiate the motion.
  5. As soon as finished, go to the Films & TV app web page and set up the app.

To uninstall the Films & TV app utilizing PowerShell:

uninstall movies and tv app powershell

  1. Press Win + S and kind powershell.
  2. Proper-click on PowerShell and choose Run as administrator. Click on Sure when prompted by Person Account Management.
  3. Within the PowerShell window, copy and paste the next command:
    get-appxpackage *ZuneVideo* | remove-appxpackage
  4. As soon as uninstalled, restart your PC.
  5. To reinstall the Films & TV app, use the next command in PowerShell as administrator:
    Get-AppXPackage *ZuneVideo* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}c
  6. Restart your PC as soon as once more and verify for any enhancements.

5. Set up Third-Get together Codecs

If the error happens as a consequence of an unsupported file format, you’ll be able to set up the mandatory codecs to play the video. Okay-Lite Codec Pack and Superior Shark007 Codecs are among the many well-liked Codecs obtainable for the Windows working system.

To put in the Okay-Lite Codec Pack:

  1. Go to the Okay-Lite Codec Information web page.
  2. Okay-Lite presents a number of editions of its codec. Select and click on on the Fundamental, Normal or Full model to pick out the version you wish to obtain.
  3. Subsequent, select your server to obtain the setup file.
  4. Run the setup file and choose Superior as set up mode.
    K Lite Codec Pack advanced
  5. Click on Subsequent.
  6. Click on the drop-down underneath the Most well-liked video participant and choose the Films & TV app.
    K Lite codec installer
  7. Click on Subsequent.
  8. Within the Choose parts display screen, unselect any element you don’t wish to set up. If not, go away it as default and click on Next.
  9. Keep urgent Subsequent till you attain the Extra Software program Provides display screen.
    K Lite codec pack additional offer decline
  10. Right here, click on Decline.
  11. Subsequent, click on on Set up after which click on on End.

Now attempt to play the video file to see if the error persists. If sure, go to the Okay-Lite Codec Media Basis Codecs web page. Right here, you’ll be able to obtain a number of the codecs utilized by the Films & TV app manually. Obtain the Appx bundle and run them to put in or update mandatory codecs.

6. Convert the Recordsdata to the MWA/WMV Format

Convert video file mwv

Windows Media Audio/Video (WMA/A) is a sequence of audio and video codecs developed by Microsoft. In case you have an audio or video file in another unsupported format, you’ll be able to convert the recordsdata to the WMA/WMV format to resolve the error.

That is helpful if in case you have a difficulty with a few recordsdata and don’t wish to set up further software program or codecs in your pc.

Even for file conversion, you don’t want to put in a third-party device. You should use the free on-line file converters to transform media recordsdata to your most popular format.

Comply with these steps to transform your media file to the WMV format:

  1. Go to CloudConvert. It’s a web based file converter that helps media and doc conversion.
  2. Subsequent, click on on Choose File and add your audio/video file.
  3. Subsequent, click on on Convert to and choose MWA.
  4. Click on the Settings icon (Wrench icon) to make modifications to your video and audio output.
  5. Click on the Convert button and anticipate the add and conversion course of to finish.
  6. As soon as finished, click on the Obtain button to avoid wasting the video to your native storage drive.
  7. To delete the video from the CloudConvert server, click on the Delete button (X icon).

The Films & TV app will seemingly get replaced by the brand new Media Participant app in Windows 11. Nevertheless, there are good options to the Films & TV app.

With VLC Media Participant, PotPlayer, Media Participant Basic, and ACG Participant taking the highest spots, think about switching to a more superior media participant if the Films & TV app continues to malfunction.


Check out more article on – How-To tutorial and latest highlights on – Technical News


Tags: Fix IssueFix Windows 11 IssuesFix Windows IssuesHow To FixHow To Fix IssueHow-To-3-Windows-11Microsoft WindowsMicrosoft Windows 11Technical TroubleshootingTVWindows 11

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