Teams Not Showing Images? 7 Ways To Fix It

Some Windows customers have skilled their images or GIFs not displaying within the desktop model of Microsoft Teams. When you run into this problem, your image preview might disappear after just a few seconds of being despatched within the chats in your facet. This ends in you and/or the recipient not viewing the image you despatched on MS Teams.

If you’ve run into an identical scenario, this text is right here that will help you out of it! In this text, we have now talked about the causes behind MS Teams not displaying your images and how one can repair it, so keep studying!

Why is Teams Not Showing Images?

How to Fix Teams Not Showing Images?

The options differ based on the reason for the problem. You can first attempt logging out and back in on the Teams app and see if it fixes the problem. If you’re experiencing server points, your solely choice shall be to attend for the problem to repair itself.

After you’ve decided what problem you is likely to be coping with, you’ll be able to keep on with testing the options we’ve gathered for MS Teams not displaying images. 

Fix Your Internet Connection

The most possible trigger behind MS Teams not displaying images is that you just’re coping with an unstable network connection. You might have despatched the image to the recipient; nevertheless, as a result of you may have unstable web, Teams would’ve did not load the image preview in your facet.

If you’re using Wi-Fi to hook up with Teams, attempt restarting your router. Connect to another network when you have that choice, or if you happen to recurrently face web points, contact your Internet Service Provider (ISP) to change to a greater plan.

Restart Teams App

Your Teams App might have run right into a minor bug that may very well be inflicting MS Teams to not present images within the chats. Closing and opening the applying is not going to clear up points involving in-app bugs. You might want to finish process for the Teams App from the Task Manager and run the applying once more. Here are the steps you should use to restart the Teams App in your Windows:

1. Use Ctrl + Shift + Esc to open Task Manager out of your keyboard.
2. In the Processes tab, right-click on Microsoft Teams.
3. Select End Task.
4. Rerun the MS Teams utility.

Clear Cache Memory

When the cache reminiscence builds up, your Teams utility is not going to have sufficient storage for its regular functioning. This may very well be why the Teams utility is unable to course of your image to show a preview of it.

Most customers have reported that clearing the cache reminiscence resolved the problem behind Teams not displaying images. You can clear up the functions cache reminiscence from File Explorer by following these steps:

1. Open File Explorer.
2. Navigate to %AppInformation%MicrosoftTeamsCache
3. Delete all of the content material from the folder.
4. Restart the Teams app.

Check File Type

When you’re sending a picture, for it to show on the chat field, the image format have to be supported by Microsoft Teams. Microsoft Teams helps commonplace image file sorts like .jpeg, .png, and .bmp to point out a picture preview. If you ship an unsupported image file kind like .webp, Microsoft Teams will fail to preview that image.

Check in case your image file kind is supported on Microsoft’s official web site. If you’ve despatched a .webp file, you’ll be able to convert the image to a typical file kind like .jpeg. You can convert unsupported file sorts using on-line converters and take a look at sending the image once more.

Disable Hardware Acceleration

Hardware acceleration, or GPU acceleration, decentralizes your duties into completely different CPU elements to lower the time your device typically takes to finish a process. Although this can be a high quality function for while you’re doing graphic-intensive duties, Teams might run into points akin to not displaying images within the chats.

When you disable {hardware} acceleration from the Microsoft Teams utility, your device’s efficiency ought to visibly get higher. Not solely ought to it clear up this problem, but it surely additionally makes your utility run smoother. Here are the steps you’ll be able to comply with if you happen to want to disable {hardware} acceleration in your Teams app:

1. Launch MS Teams.
2. Select your profile icon on the top-right nook of your display screen.
3. Select Settings from the fly-out menu.
4. From the sidebar, select General.
5. Under Application, deselect the field next to Disable GPU {hardware} acceleration.
6. Restart the Microsoft Teams.

Update Teams App

You may very well be experiencing this problem since you haven’t up to date your Teams app shortly. You should periodically update your functions because the updates push not solely newer options but in addition the fixes for the present bugs on the earlier updates.

Although Teams robotically updates itself, you’ll be able to nonetheless verify for updates. If you want to verify for newer updates on the Teams utility, comply with these steps:

1. Open the MS Teams app.
2. Click in your profile icon.
3. Head to Check for updates; if you happen to see any updates, obtain them.

Repair Office

The program information out of your Teams might have gone lacking or corrupt if this problem nonetheless persists. When there is a matter together with your program file, Teams is not going to have sufficient sources to carry out its common duties, akin to displaying your images’ previews on the chat field.

You can repair this problem by repairing and even resetting your Office utility. If you select to restore your app, Windows will scan all its program information and substitute the corrupted or lacking information with new information.

Here are the steps you’ll be able to comply with to restore your Office app:

1. Open the Settings app (Windows key + I).
2. From the navigation panel to your left, choose Apps > Apps and options.
3. Scroll right down to find Microsoft Office and choose the vertical three-dot menu.
4. Choose Modify.
5. Select Online Repair, then click on on the Repair button.

Use Teams Web-Version

This problem is unique to the desktop model of the Teams utility. So, if you happen to’re in a little bit of a rush and wish to entry the information as quickly as potential, you should use the internet model of the Teams utility.