Outlook Data File Cannot Be Accessed? Here’s How To Fix It

Outlook Data File Cannot Be Accessed? Here’s How To Fix It.

Some customers have encountered points that relate to Outlook information recordsdata not being accessed. Outlook Data recordsdata (OST recordsdata) are important recordsdata wanted by Outlook to entry your information offline. When you can not entry these information recordsdata, Outlook will fail to ship or obtain emails inside this system.

A variety of errors could cause Outlook to come back throughout this error. If you’re on the lookout for a manner round, we’ve obtained your back! This article discusses the causes and methods to resolve Outlook Data File not being accessed, so keep studying!

Why Can I Not Access My OST Files?

The major purpose why you could be unable to entry your OST recordsdata is since you’re coping with lacking or corrupt recordsdata. However, these are different components you can not rule out whereas coping with this problem. You could need to skim over the checklist of causes we now have talked about under earlier than leaping to the fixes so you should use the strategy more related to your problem:

  • Slow Internet Connection
  • File Location Changed
  • Corrupted OST file
  • Third-party Add-ins
  • Configuration of Outlook Profile
  • Inadequate Permissions
  • Error in Synchronization

How to Fix Outlook Data Files Cannot Be Accessed?

Depending on the reason for this problem, there are lots of options you possibly can attempt by yourself to resolve this downside. In this part, we now have listed the options you possibly can attempt for one another points we’ve talked about within the part above.

Fix Network Connection

You could possibly be coping with a weak web connection for those who’re coping with Outlook not with the ability to entry your information file. When you’ve got a weak connection, Outlook may fail to retrieve data from its server for e-mail trade.

restart-router

If you’re using a router, you possibly can first attempt restarting it. Turn off the router, then watch for about 10 seconds earlier than turning it back on. If your web is often this sluggish, you could need to contact your Internet Service Provider (ISP) and swap to a greater web plan.

Run SCANPST.EXE

As this downside isn’t as unusual, Microsoft has a restore software for each OST and PST recordsdata. These recordsdata include the Office program recordsdata, so that you wouldn’t have to put in them from elsewhere.

Before working the scan, you should be certain the place your Outlook Data Files are. If you’re not sure concerning the location, observe these steps to find your Outlook Data Files:

  1. Launch Outlook.
  2. From the homepage, head to Account Settings from the Info tab.Outlook-Account-Settings
  3. Select Account Settings from the fly-out menu.
  4. Head to the Data Files tab.
  5. Check the placement of your OST recordsdata next to your username. 

After understanding the place your information recordsdata are positioned, you possibly can carry out the scan. Here are the steps you possibly can observe to run the SCANPST.EXE file to restore Outlook Data Files:

  1. Open File explorer and navigate to C:Program FilesMicrosoft OfficerootOffice16
  2. Select the SCANPST.EXE file.
  3. Browse to the placement of your Outlook Data Files. 
  4. Click Start.Start-SCANPST
  5. If the wizard locates an error, choose Repair.SCANPST
  6. Restart Outlook.

Disable Third-party Add-ins

Certain third-party add-ins will be accountable for your Outlook program’s incapability to entry the info recordsdata. If you’ve got a whole lot of add-ins added to your Outlook program, this can be a answer technique it’s best to take into account. 

If you’ve got the time, you possibly can disable every add-in and run Outlook, or you would disable all third-party add-ins and run Outlook to get the job achieved faster. Here are the steps you possibly can seek advice from disable Add-ins on MS Outlook:

  1. Launch Outlook.
  2. From the homepage, choose Options from the sidebar.options-in-outlook
  3. Select Add-ins from the window.
  4. Next to Manage, choose COM Add-ins.com-add-ins-in-outlook
  5. Deselect the field next to third-party add-ins.
  6. Select OK.

Turn Off the Cache in MS Exchange

This technique is for those who’re using Outlook with a piece or college e-mail account. MS Exchange is this system accountable for offering you together with your present e-mail handle. Sometimes, the cache build-up can create synchronization errors between Outlook and the Exchange program ensuing on this problem.

You can flip off the cache in MS Exchange and check out using Outlook once more. Refer to the next steps for those who want to clear the cache in MS Exchange:

  1. Open Outlook.
  2. From the Info tab, choose Account Settings > Account Settings.account-settings-in-outlook
  3. Double-click your consumer ID.
  4. Deselect the field next to Use Cached Exchange Mode.use-cached-exchange-mode
  5. Select Next.
  6. Click OK on the affirmation field.
  7. Select Finish.

Change Data File Location

You can also encounter this error in case your OST recordsdata’ location has been modified. When the placement of your Outlook Data recordsdata will get modified, Outlook could not have the ability to entry the info recordsdata so that you can ship or obtain your e-mail.

To remedy this problem, you possibly can change the placement of your information file from the Outlook program itself. Here are the steps you possibly can observe to vary the info file:

  1. Launch Outlook.
  2. From the Info tab, head to Account Settings > Account Settings.account-settings-in-outlook
  3. Select Data Files tab.
  4. Select Add.Outlook-Data-Files
  5. Set a reputation and site, then click on Ok.
  6. Select the brand new location and click on Set as default.

Create New User Account

If not one of the options apply, you possibly can create a brand new consumer account. When you create a brand new consumer account, Outlook creates new information recordsdata in your new consumer account. Here are the steps you possibly can observe to create a brand new consumer account on Outlook:

  1. Launch the Outlook program.
  2. Select Office Account from the sidebar.
  3. Select Switch Account > Add Account.Switch-Account-Outlook
  4. Fill within the credentials in your new account or create a brand new account.

Repair Office

Your Office app could have gone corrupt for those who can not entry the Outlook Data recordsdata. When a program file goes lacking or corrupt, the Office app can have inadequate sources to observe the instructions you request. If you want to restore your Office program, observe these steps:

  1. Open the Settings app (Windows key + I).
  2. Head to Apps > Apps and options from the navigation panel to your left.apps-and-features-to-access-office
  3. Enter Office from the search bar.
  4. Click on the three-dot menu next to this system, then choose Modify.
    office-modify
  5. Choose Repair from the dialog field.repair-button-in-microsoft-office


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