How to Set Up and Use Facebook Messenger Bots

Years after Mark Zuckerberg introduced the creation of Facebook Messenger bots, many Facebook customers and companies nonetheless don’t perceive how helpful Messenger bots may be. There are solely round 500,000 Facebook Messenger bots used actively right now.

With so a lot of you who’re but to find the usefulness of Facebook Messenger bots, right here is a straightforward introduction and information on how to arrange and use Facebook Messenger bots.

What Is a Facebook Messenger Bot?

A Facebook Messenger bot is a bit of software program designed to make use of AI (synthetic intelligence) in an effort to talk with others. In easiest phrases, a bot is an automatic software program designed to carry out automated duties.

These bots perceive what they’re being requested and are in a position to formulate a human-like response. This is the reason Facebook bots are on an excellent path to fully revolutionize the face of promoting, customer support, and gross sales. Automation is the way in which of the longer term.

How to Set Up Facebook Messenger Bots

There are a few methods you’ll be able to arrange Facebook Messenger bots, relying on how comfy you’re with coding. For many who have no idea how to code, right here is a straightforward method to arrange bots with out coding via Chatfuel.

Signal As much as Chatfuel

You’ll be able to register to Chatfuel at no cost, or you’ll be able to select one of many three premium memberships that Chatfuel presents. You’ll be able to simply create Facebook chatbots with the free membership, thus, you do not need to fret about month-to-month funds.

On the homepage of Chatfuel, click on the Attempt For Free button to get began. You need to then register to your Facebook account and permit Chatfuel to entry your public profile and e mail.

You have to hyperlink your Facebook account to your Chatfuel account.

Customise Your Chat Bot

After registering and linking your account, you can begin customizing your Messenger bot. The very first thing you need to arrange is the welcome message that anybody who encounters your Messenger bot will be capable of see.

You are able to do this by clicking Settings > Messaging in your Facebook web page. Set Present a Messenger Greeting to Sure, click on Change, after which enter your welcome message into the field. After that, merely click on Save.

Generally, customers might ask the Messenger bot one thing that the AI won’t understand how to reply. If this occurs, it’s good to arrange a default reply which is able to inform them what they should do subsequent (contact assist, reward their query, and many others).

Establishing some AI guidelines can be a should. You are able to do this by clicking on Set Up AI > Add AI Rule within the Chatfuel dashboard. Chatfuel means that you can arrange as many key phrases as you need.

Add a Message Button

The Messenger button won’t magically seem in your Facebook web page, keep that in thoughts.

If you wish to add it to your Facebook web page, it’s good to first open your Facebook web page and click on Add a Button. A window will pop up the place you’ll be able to choose Contact You and Ship Message. Choose Messenger when requested the place the button ought to ship individuals.

2 Different Methods You Can Set Up Facebook Chat Bots

1. Dialogflow

Dialogflow (free) is a service owned by Google. It’s a pure language understanding platform that means that you can design and combine a conversational interface into internet functions, cellular apps, bots, interactive voice response methods, units, and associated makes use of.

Professionals:

• Straightforward NLP (Pure Language Processing) integration.
• It comprises many pre-built brokers.
• You’ll be able to hook up with platforms aside from Facebook, reminiscent of Twitter, Telegram, Slack, and more.
• It acknowledges over 15 languages.
• It’s free.

Cons:

• It’s not very customizable. Making a customizable bot signifies that it’s good to implement a code circulation.
• It’s not very implementable. It may be fairly tough to determine how to implement it on completely different platforms.

2. Wit.ai

Owned by Facebook, Wit.ai (free) works fairly equally to Dialogflow. It processes human speech patterns and filters helpful information. Wit.ai supplies UI that can assist you create intents, brokers, and entities.

Professionals:

• It simply integrates NLP.
• It presents a quick-start tutorial that’s fairly sensible.
• You’ll be able to combine it with platforms aside from Facebook, reminiscent of Twitter, Slack, Telegram, and more.
• It is fully free.
• It’s adaptable as you’ll be able to construct your bot with Python, Node.js, or Ruby.

Cons:

• It’s not that quick as there’s a studying curve to Wit.ai.
• It’s not that visible, that means that there isn’t any visible improvement, thus it’s good to be comfy with code.

Simply Create Your Personal Facebook Messenger Bot

You do not need to know coding in an effort to create a Facebook Messenger bot. Chatfuel is a platform that can do many of the give you the results you want, however that is additionally not the one helper on the market. In case you’re a bit into coding, you might have a few choices from Google and Facebook that can assist you make custom-made chatbots.