Microsoft Store “Your PC Isn’t Connected To The Internet” Error

Microsoft Store, as of date, has greater than 800,000 free and paid functions that customers can obtain and use immediately. However, Microsoft Store must have entry to the web so that you can get these functions.

Microsoft Store often doesn’t have any points connecting to the web. But an error message that claims “Your PC isn’t connected to the Internet” could pop up if you open Microsoft Store. Although the applying says PCs can not entry the web, we can not rule out the truth that different inside points could possibly be inflicting the error message.

Besides web points, something from an incorrect date and time to extreme cache information of the Windows retailer could possibly be stopping Microsoft Store from accessing the web. 

No matter the explanation, we have now mentioned attainable options to repair the web problem with Microsoft Store.

What Causes Microsoft Store’s “Your PC isn’t connected to the Internet” Error?

As beforehand mentioned, it isn’t at all times the network connection that stops Microsoft Store from accessing the web. Even in case you have entry to the web, the Store could offer you this error message.

How to Fix Microsoft Store’s “Your PC isn’t connected to the Internet” Error?

Before we bounce into the options, ensure that your PC has entry to the web. If you’re having points together with your router, you possibly can strive using an Ethernet cable to verify in case your system can entry the web. 

If your system can not entry the web, you need to repair your web first. Therefore, allow us to first begin by fixing any problem together with your pc’s network.

Check Internet Connection

Your PC unable to hook up with the web could possibly be why Microsoft Store just isn’t giving the error message. To verify this, strive pinging to an IP deal with. If you get a reply from the chosen IP deal with, your PC in all probability has entry to the web.

You can even verify if the Wi-Fi/Ethernet brand on the duty bar has an exclamation icon. If it does, it often signifies that the system doesn’t have entry to the web.

Try restarting your router and your PC. Once each the units restarts, verify in case your system connects to the web. If it nonetheless doesn’t work, you possibly can reset the TCP/IP stack.

By doing this, the system will clear any saved network and its IP addresses, and your system can have a contemporary web connection.

To clear the TCP stack,

1. Press the Windows + R key to open Run.
2. Type cmd and press Ctrl + Shift + Enter to open Command Prompt as Administrator.
3. Type the next command and press Enter after every command.

4. Restart your PC and verify if the PC connects to the web

Now, if you’re assured that the PC can entry the web, however Microsoft Store nonetheless shows the error message, you possibly can carry out the next options talked about beneath.

Repair/Reset Microsoft Store

Pre-installed functions on Windows, akin to Microsoft Store or the XBOX Game Bar, include a function to restore. Repairing Microsoft Store fixes any errors with the applying, and it would resolve the problem with Microsoft Store not having the ability to hook up with the web. To Repair Microsoft Store,

1. Press the Windows + I key to open Settings.
2. Go to Apps > Installed Apps. Here, you will note a listing of put in functions.
3. Click on the three horizontal dots in Microsoft Store, and choose Advanced Options.
4. Under Reset, click on on Repair.
5. Run Microsoft Store as soon as the restore course of is full.

If repairing Microsoft Store doesn’t work, you possibly can strive resetting Microsoft Store altogether. Resetting Microsoft Store clears all cache information on the Windows Store. It will delete any data inside the applying’s information. This consists of sign-in information and app preferences.

1. Open Settings.
2. Go to Apps > Installed apps.
3. Select the Advanced choice in Microsoft Store.
4. Under Reset, click on on Reset.
5. Run Microsoft Store as soon as the Reset course of is full.

Alternatively, it’s also possible to reset Microsoft Store using the command immediate. However, it solely clears Microsoft Store cache information.

1. Press the Windows + R key to open Run.
2. Type cmd and press Enter to open Command Prompt.
3. Type wsreset.exe and press Enter. Now, Microsoft Store will mechanically open.
    
4. Restart your pc and run Microsoft Store to verify if the applying can entry the web.

Uninstall and Reinstall Microsoft Store

When you update your Windows, it could additionally mechanically update Microsoft Store. Interruption throughout these updates could trigger Microsoft Store to malfunction. Besides this, bugs and errors within the Store may give varied error messages.

In that case, you possibly can strive uninstalling and reinstalling Microsoft Store.

1. Press the Windows + R key to open Run.
2. Type powershell and press Ctrl + Shift + Enter to run Powershell as admin.
3. Type Get-AppxPackage -all customers *WindowsStore* | Remove-AppxPackage and press Enter to take away Microsoft Store.
4. Restart your PC.
5. Again open Powershell as Admin.
6. Now, sort Get-AppxPackage -all customers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} and press Enter to put in Microsoft Store.
7. Try operating Microsoft Store.

Check the Date and Time

When you open Microsoft Store, it connects to its server and gives data back to the customers. This data consists of all the information you see on Microsoft Store. If information and time in your pc are incorrect, the system could face issues when accessing these servers. This may lead to Microsoft Store failing to hook up with the web.

To repair this, ensure that the information and time in your system are correct.

1. Right-click on the date and time on the suitable facet of the taskbar.
2. Click on Adjust date and time.
3. Set the Time Zone to your present deal with.
4. Make certain that the Set time mechanically is On.

Disable Proxy Server and VPN

A proxy server acts as a mediator between the PC and the web and receives information on behalf of the consumer. Although a proxy server offers the consumer an additional layer of safety, it could trigger web points if not configured appropriately. 

In our case, Microsoft Store could have points connecting to the web. To verify if that is true, strive disabling the proxy server.

1. Press the Windows + R key to open Run.
2. Type inetcpl.cpl and press Enter to open Internet properties.
3. Go to the Connection tab and choose LAN settings.
4. Under Proxy Server, ensure that Use Proxy Server in your LAN is unchecked.
5. Click OK.
6. Again, click on Apply after which OK.

Once you disable proxy server, strive operating the Microsoft with VPN disabled. When you employ a VPN to entry the web, it creates a digital network that gives a safe connection and encrypts your information.

However, when related to a VPN, you web connection will not be steady. Because of this, your PC could have points operating software that requires lively web connection. Disable VPN and verify if Microsoft Store connects to the web

Run Windows Store Apps Troubleshooter

Windows Store Apps Troubleshooter checks for potential points within the Microsoft Store. This consists of scanning the applying for safety points, lacking or corrupted information, short-term web information, hanging or crashed functions, and plenty of more. 

If any of those issues have been inflicting the web problem on Microsoft Store, the troubleshooter will change particular system configurations to repair the issue. To run Windows Store Troubleshooter,

1. Press the Windows + I key to open Run.
2. Navigate to System > Troubleshooter > Other troubleshooters.
3. Under different, run Windows Store Apps troubleshooter.

The troubleshooter will run, and if it finds any points, it’s going to advocate you to alter particular Windows settings to repair the issue.

Disable Windows Firewall Protection

Windows Firewall protects your PC from any assault or menace from the web. Although Microsoft Store is a real software with out many safety threats, Windows firewall could prohibit its entry to the web if it detects some malicious exercise from Store.

To verify if that is true, disable Windows Firewall safety.

1. Press the Windows + I key to open Settings
2. Go to Privacy and safety > Windows Security.
3. Select Open Windows Security.
4. Click on Firewall & network safety.
5. Select the network that’s presently lively.
6. Disable Microsoft Defender Firewall.
7. Make certain that you simply additionally disable Microsoft Defender Firewall on Domain, Private and Public networks.

Upgrade Windows

Users in most Q/A boards have reported that Microsoft Store web entry points primarily occurred in Windows 8 and eight.1. If that’s the case for you, we advocate upgrading to both Windows 10 or 11 (ideally 11) to repair the web entry problem on Microsoft Store. 

Besides this, Upgrading Windows may also deliver loads of options together with safety upgrades to your Operating system. It is at all times a good suggestion to maintain your OS up-to-date and upgraded.