TikTookay encourages its customers to share artistic clips and entertain their viewers. The major goal of the platform isn’t messaging, however the characteristic continues to be there so customers can discuss to one another. Sometimes, the messages don’t work, preserving you from sending or receiving correspondence. If that is the case, you’ll need to resolve the difficulty and resolve it.
This article will aid you achieve this. We’ll record the commonest causes TikTookay messages don’t work and supply potential options.
Fixing TikTookay Messages
Here are a couple of potential culprits for malfunctioning TikTookay messages.
Bugs or Glitches
The commonest motive your TikTookay messages aren’t working is a bug or glitch on the platform. Fortunately, it is a short-term drawback you may repair rapidly with easy recovery steps.
Tap your “Profile” button within the lower-right part of the show.
Press the menu image within the upper-right nook that resembles three traces.
Choose Settings & Privacy.
Scroll down and faucet the Free up area button.
Click the Clear button beside Cache.
Select Clear from the affirmation window.
Restart the app and see if messaging is back up and working.
If troubleshooting for bugs or glitches doesn’t do the trick, you could want to regulate your privacy settings. These could be personalized so you may decide who can ship you DMs. The customers can select from Friends, Everyone, or No one. If you’ve chosen the ultimate possibility, different customers received’t have the ability to textual content you.
The best resolution is to vary the settings to Friends or Everyone.
Launch the app and click on the Me image within the decrease menu bar.
Click the three vertical traces within the upper-right part.
Choose “Settings & Privacy.”
Choose Privacy, adopted by Direct Messages.
Select Everyone or Friends.
Besides glitches, bugs, and restrictive settings, your TikTookay messages may additionally malfunction as a result of server errors. In this case, you need to in all probability see the “Unable to Send” notification when attempting to ship your messages.
If the server is the perpetrator, you’ll want to attend till the assist workforce resolves it. You ought to confirm this by checking the server standing using the Downdetector internet web page. This web site informs you of the present TikTookay standing by gathering studies from different customers. If the variety of studies is bigger than regular, the server might be down or underneath upkeep.
You’re Under 16
Another drawback that retains you from messaging on TikTookay is that you simply’re underneath 16. There had been no age restrictions when the platform was initially launched. However, this was modified when the builders eliminated the DM possibility for customers youthful than 16 to enhance security. The solely workaround is to textual content customers on Instagram or different platforms from their bios.
You’re Texting TikTokers Who Aren’t Your Friends
One of the primary necessities for texting somebody on TikTookay is that you have to observe one another. Otherwise, you received’t have the ability to ship or obtain messages.
Here’s how to be sure to and your recipient observe one another.
Start the app.
Visit the recipient’s profile web page.
Look for the Follow possibility. If it’s there, faucet it to allow messaging. If you see Unfollow on their web page, strive one of many above options.
TikTookay Messages Not Sending
You would possibly have the ability to obtain TikTookay messages, however for some motive, you may’t ship them. A number of points could possibly be at play.
Poor Internet Connection
An unstable or sluggish web connection is the commonest motive customers can’t ship TikTookay messages. The sooner your network, the smoother the expertise you’ll have on the app. The slower the network, the more possible you might be to expertise issues.
To diagnose in case your web connection is the perpetrator, use the Fast web site to measure the present pace of your network. Take the next steps if the outcomes point out your network is poor.
Reboot the modem or router to reestablish the web connection together with your supplier.
Disconnect the router.
Let it sit for 10-15 seconds and plug the device back in.
Check Fast.com to ensure your web is working higher. If not, contact your supplier and have them repair the connection.
Unverified Phone Number
Another requirement for sending messages on this platform is having the ability to confirm your cellphone quantity. If you’re a brand new person and may’t textual content different folks, you need to verify your verification standing.
Navigate to the Profile part and from the menu select Settings and privacy
Access Manage Account.
Tap the Phone Number button and choose your area or nation.
Enter your cellphone quantity.
TikTookay ought to now ship you a code. Type it in to complete the verification.
Once you’ve verified your quantity, return to your DMs and attempt to ship a message.
Improper Recipient Preferences
If TikTookay doesn’t allow you to message particular customers, strive texting a special person. You could possibly be attempting to speak with a person who’s turned off the messaging characteristic. Alternatively, you will not be their pal.
TikTookay Messages Not Showing Up
Besides not having the ability to ship or obtain messages, you may additionally have hassle seeing your DMs within the inbox. If so, any of those situations may be the issue.
Underage – As beforehand talked about, TikTookay initially allowed everybody to ship and obtain messages. But after a number of situations the place underage customers had been harassed by means of DMs, this characteristic was restricted. You can now solely entry it for those who’re 18 or older. If you’ve unintentionally set your start yr improper, the one solution to resolve the difficulty is to contact TikTookay’s assist workforce. They’ll ask you to show your start yr earlier than altering your account data.
Unverified cellphone quantity – Your cellphone quantity have to be verified if you wish to ship, obtain, and see your messages. If you’ve registered for the platform together with your e mail deal with, go to your account data and confirm the quantity so you may take a look at DMs.
Strict privacy settings – TikTookay means that you can set whether or not followers, everybody, or pals can ship you DMs. Using the strictest setting prevents different customers from sending you messages. Therefore, there’s nothing to see within the first place.
Poor network – Your DMs might not present up as a result of your sluggish web connection. Restart the router and modem earlier than refreshing the web page to see if that is the issue.
Bugs – Glitches and bugs can keep messages from displaying up in your inbox. Clear the cache to cope with them.
Server error – Use Downdetector to verify the standing of the TikTookay server. If it’s down, look forward to it to return back up.
If none of this does the trick, you could have to update the app. Previous variations might have some bugs that may’t be eradicated by clearing the cache. Updates assist make sure the messaging characteristic is bug-free and all DMs seem in your inbox. Moreover, newer variations deal with different points, equivalent to accounts that promote pretend followers and likes by means of messages.
This is what you have to do to verify for updates.
Check for obtainable updates. Choose Update if obtainable, and look forward to the platform to put in the brand new model.
Return to your inbox to verify in case your messages are seen.
Get Back on Track With Troubleshooting
Sometimes, TikTookay messaging issues resolve themselves. There’s nothing you are able to do for those who’re dealing with server points or the app is underneath upkeep. But for those who’re coping with one thing you may resolve by yourself, take quick motion. You might have to do some digging, but it surely’s effectively price it if it restores your DM performance.
How typically do you’ve issues with TikTookay messages? How do you resolve them? Have you ever contacted the assist workforce? Share your experiences within the feedback part under.