How To Fix Ring Doorbell Not Connecting To Wi-Fi.
Without a wi-fi sign, no Ring device will ship the sort of efficiency that you just count on from it. Even although you’re using an app related to the web, the Ring Doorbell itself requires a sign to ship and obtain data from the app.
While the doorbell ought to have been linked to a wi-fi sign throughout setup, generally it is advisable to undergo the method once more to solidify the connection.
Why Won’t My Ring Doorbell Connect to Wi-Fi?
There are a couple of causes your doorbell received’t hook up with a wi-fi network.
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Your wi-fi network isn’t appropriate with the Ring Doorbell you bought. There are two sorts of network bands: 2.4 GHz and 5 GHz. The 5 GHz band is the newer know-how, and lots of gadgets – together with some Ring Doorbell fashions – are designed to make use of it.
However, that doesn’t at all times imply it’s the best choice. Many gadgets can solely use 2.4 GHz, and a few gadgets carry out higher when related to a 2.4 GHz network. Your router can also not be appropriate or set as much as work with the doorbell.
- Your wi-fi network might be having points. Sometimes it merely must be reset. Other occasions, your ISP might be experiencing a problem limiting your pace. Most Ring gadgets require 2 MB add and a couple of MB obtain speeds to work accurately.
- The place of your doorbell and router are sometimes a problem. Particular objects can restrict the sign power and forestall it from being robust sufficient to your doorbell to attach accurately.
- Your doorbell might have to undergo the setup course of once more. This is often executed earlier than putting in the doorbell as a result of it requires eradicating a part of the doorbell. However, repeating the method is perhaps definitely worth the wrestle if it reconnects Wi-Fi to the Ring Doorbell.
- The Ring Doorbell is perhaps damaged. Sometimes the elements cease working, and one of many methods to find out that’s whether or not it should hook up with Wi-Fi. If nothing else works, you might need to contact help a couple of substitute.
It’s not simple to inform which problem is plaguing your Ring Doorbell earlier than you begin attempting to repair it. The best manner is to leap in armed with the telephone app and your OEM security screwdriver. There’s not a lot troubleshooting that you could’t do with these instruments.
How to Fix Ring Doorbell Not Connecting to Wi-Fi
It’s simpler to troubleshoot your wi-fi network than to take aside the Ring Doorbell at first. However, for those who’re certain your web is working and the Ring Doorbell has related to your network with its present configuration up to now, it is perhaps higher to begin by resetting the device. Read by way of the potential fixes and determine which works best to your scenario.
Reset Your Wireless Network
One of the very best methods to repair an issue involving your wi-fi network is to reset it and let it get hold of a brand new sign. Sometimes doing this resolves any points that happen.
- Unplug your modem and router. You need to guarantee they’re completely powered right down to disconnect from the network. Leave them unplugged for 5 minutes.
- Plug the modem back in. Wait two minutes at the very least whereas it connects to the web. You need each button on the modem to be lit up and operational.
- Plug the router back in. Wait for 2 minutes and be certain all lights are on and operational earlier than continuing.
- Press the doorbell on the Ring Doorboor.
Once you’ve executed these steps, you need to test the sign power in your Ring Doorbell. Like monitoring different Ring gadgets, you may carry out the actions within the Ring app.
- Open the Ring app.
- Tap the menu button on the prime left. It seems to be like three stacked traces.
- Choose Devices.
- Click the Ring Doorbell you’re attempting to repair.
- Choose Device Health.
- Look on the Network space. You can see the doorbell’s wi-fi connection power there.
If your sign is healthier, you then’ve most likely fastened the issue. If it isn’t, it is advisable to proceed attempting to repair the issue with different strategies.
Consider How Your Network Is Setup
One of the issues Ring warns in opposition to is whether or not your router is about up inside a closet or behind a sofa. For some cause, these specific limitations create an issue for a lot of Ring customers. If you may’t join and considered one of these conditions applies to your own home, you might have to reset your complete networking setup.
Try to maneuver the router nearer to the Ring device and farther away from bodily limitations. The fewer doorways, partitions, and enormous obstacles between the router and the Ring Doorbell, the higher. Thick partitions of concrete, stone, steel, wooden and different well-liked supplies also can forestall the sign from reaching your device.
If you may’t reset your setup, don’t fret. You also can get vary extenders to your wi-fi network. There are mesh routers that share indicators throughout an ample house and assist get rid of useless zones. Ring additionally has a wi-fi amplifier known as the Chime that can assist get your sign to the Ring Doorbell if an absence of sign power is the difficulty.
Check Your Network Bands
Many Ring Doorbells can work on both a 2.4 or 5 GHz network, however some solely work on the two.4 GHz network.
While the 5GHz band has more room for gadgets, much less congestion, and lets many gadgets work quicker, it isn’t at all times proper if the mannequin you’re using can’t join. However, all routers will supply a 2.4 GHz choice, even when it isn’t energetic straight away.
If you don’t have the two.4 GHz band network energetic, test your router’s information to set it up. It will seem as a separate network from the opposite one the router is working. For instance, my router runs a number of networks concurrently. Each has a distinct identify and password for entry.
You must also attempt to configure your 2.4 GHz network to run at 802.11g as an alternative of 802.11n. Many customers have additionally acknowledged they’ve more luck if their Wi-Fi network solely has letters and numbers within the identify. Don’t use some other characters. You can strive connecting to a visitor network with a easy identify and fundamental password earlier than altering any of your completely different settings.
You need your network to be a single network with a easy identify and password. If you’re using a 2.4 GHz network, test whether or not you may make it solely use channels 11 and beneath. If your router makes use of the identical SSID for five GHz and a couple of.4 GHz networks, disable that and use separate ones.
Once you could have the accessible networks working, strive reconnecting to the Ring device. You’ll have to enter Setup mode once more, however that was a significant troubleshooting step anyway.
Reconnecting the Ring Doorbell to Your Wireless Network
Now that you just’re certain your network is working accurately – and it’s best to check it on different gadgets like your telephone and PC to make sure it’s useful – you may go to the difficulty of eradicating the Ring Doorbell’s faceplate and going by way of the setup course of once more.
When you arrange a Ring Doorbell, you briefly be a part of a Ring network to assist the doorbell and your network talk with one another. Once you’ve directed it to your most well-liked network, it ought to use that network till you reset it once more. You can’t select a brand new network to your Ring Doorbell with out going by way of this course of.
- Remove the Ring Doorbell from the door. The manner to do that varies relying on the mannequin. You might want to take away the protection screw from the faceplate and search for any screws connecting the Ring device to the wall. You have to take away it and plug it in someplace handy for troubleshooting.
- Open the Ring app.
- Click the menu icon, after which select Devices. You need to choose the Ring Doorbell that you just’re at present troubleshooting.
- Select Device Health.
- Choose Change Wi-Fi Network.
- Press the Setup button in your Ring Doorbell. Follow any directions that seem since they will differ by mannequin. You ought to be your doorbell display screen to see what it prompts you to do.
- Choose the network you’re going to attach with.
- Enter your credentials and comply with the prompts to complete.
Don’t reinstall the doorbell straight away. Since it’s already out of the mounting bracket, you may check which wi-fi network affords a greater sign by connecting to the network and checking the app to see the present sign.
If you continue to can’t get it to connect with any network – even for those who’re doing this on a number of networks and near the router – it’s best to reset the Ring Doorbell.
Resetting the Ring Doorbell
When you reset the Ring Doorbell, you lose the settings related to it and must reconnect it to the app.
To reset your Ring Doorbell, merely maintain down the Setup button for 30 seconds. Don’t let up throughout this time, otherwise you’ll have to begin over. Once it resets, undergo the setup course of such as you did once you bought it. You’ll should reconnect it to the app.
Repairing or Replacing the Ring Doorbell
If you continue to can’t get the Ring Doorbell to work, you could want to achieve out to help and see if you will get extra assist. If a chunk of the doorbell was broken, it would forestall it from connecting to the wi-fi network.
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