“GeForce Experience Unable To Retrieve Settings” Error.
Features like auto-update show drivers, sport optimization functionality, and sport seize have made GeForce Experience an amazing companion utility to all GeForce graphics playing cards.
However, as with many purposes, GeForce Experience could run into some bugs and errors. One particular problem that customers run into probably the most is the “Unable to retrieve settings.” The error means GeForce can’t entry the optimized configuration on your sport.
According to the official NVIDIA discussion board, the error is probably going as a consequence of fault in a folder containing the database of video games, that the GeForce Experience helps. Replacing this particular folder is alleged to resolve the difficulty. But, a corrupted show driver or flawed NVIDIA management panel configuration can also be inflicting the error message.
No matter the trigger, its answer is relatively easy. This article contains of particulars on fixing the “Unable to retrieve settings” error message.
Why is GeForce Experience Unable to Retrieve Settings?
Before we soar into the options, allow us to take a look at why you might be getting this particular problem.
Due to set up errors or faults within the NVIDIA server, GeForce Experience in your PC can’t work effectively with a selected folder named SoftwareOntology. The folder incorporates the database of over 1100 video games supported by GeForce Experience. This will lead to GeForce Experience displaying Unable to retrieve settings.
Besides this, you might also get the error message when,
How to Fix the “GeForce Experience unable to retrieve settings” Error?
Let us first begin with the answer that works normally.
Replace SoftwareOntology Folder
One of the foremost causes behind GeForce being unable to learn a selected folder is because of it not having the ability to entry a sure folder named SoftwareOntology. Replacing this file with a brand new one ought to repair any error message from GeForce.
Extract the downloaded file and change it with the present one.
Restart your PC and run GeForce. Your downside needs to be resolved.
Install the Latest GeForce Experience
If restoring SoftwareOntology doesn’t work, the difficulty might be with the applying information. If the set up course of is interrupted, information that the applying wants could not work. This could outcome within the GeForce Experience error message “Unable to retrieve settings.” To repair this, it’s supreme that you just reinstall GeForce Experience.
Run the executable (.exe) file to put in recent GeForce Experience.
Run the applying to see if GeForce detects any video games.
If the difficulty nonetheless persists, strive changing SoftwareOntology folder from beforehand talked about answer.
An antivirus utility protects your PC from attainable threats. Even if the antivirus detects a barely malicious exercise from an utility, it’s going to prohibit main of the applying’s functionalities, particularly if a number of antivirus software program put in. However, they’re identified to mistake easy purposes for malicious software program.
The identical is the case for GeForce Experience. Although GeForce is a certified utility, bugs and errors within the utility could set off the method that makes the antivirus assume that GeForce is a virus.
To test if that is true, we suggest you disable the antivirus. Once disabled, run GeForce Experience and test if the error nonetheless happens.
Restore NVIDIA Control Panel
NVIDIA Control Panel manages your NVIDIA graphics driver. It additionally has entry to your monitor show settings. Configuration from the NVIDIA Control Panel and GeForce Experience could battle, leading to an “unable to retrieve settings” error message.
To repair this, you possibly can strive restoring NVIDIA Control Panel settings to default.
Right-click on the desktop and choose NVIDIA Control Panel.
On 3D settings, choose Manage 3D settings.
Go to the Global settings tab and choose Restore.
Delete Steam User Data
GeForce Experience customers throughout a number of QA boards have additionally reported that working Steam video games using GeForce Experience brought on this problem. However, you possibly can simply repair the issue by deleting non permanent consumer knowledge.
GeForce Experience makes use of the info within the Steam library to optimize your Steam video games. However, non permanent information in consumer knowledge could also be inflicting conflicts with current knowledge, ensuing within the error message.
Press Windows + E to open File Explorer.
Go to X:Program Files (x86)Steamuserdata. Replace X with the drive on which you put in Steam.