[Fixed] “The Person Who Bought This Needs To Sign In” Xbox Error.
The Xbox console household presents an error that doesn’t require transport back the device. “The person who bought this needs to sign in” may occur on the Xbox Series X, Xbox Series S, Xbox One, or Xbox One X.
That’s as a result of all of those consoles share the identical firmware and the identical interface. Because of that, the troubleshooting we’re sharing can work on both choice.
However, this specific error happens when customers attempt to open a digital recreation they don’t personal. Unfortunately, the Xbox’s system could show the error by mistake, even when the person owns the sport.
Fixing the difficulty, although, it’s usually simple and straight on the Xbox’s person interface.
The Person Who Bought This Needs to Sign in Error Meaning

Most errors point out one thing is incorrect, whereas others seem when nothing is incorrect. “The person who bought this needs to sign in” is the latter case.
In most circumstances, the error has one in all these two codes:
Regardless, it solely occurs on digital video games and whereas customers attempt to share recreation content material.
In particular, the error occurs as a result of the console couldn’t confirm the content material entry permissions. It prompts you, the person, to make the one who purchased the sport check in. And in case you’re that particular person, it isn’t very clear.
The Person Who Bought This Needs to Sign in Error Causes
User experiences, in addition to widespread fixes, helped us discover the widespread causes of the error message:
- Your Xbox Console Is Not Your Main Console: If you play on numerous consoles or have a single console, the Xbox could lose observe of which is your important device. In different phrases, your Xbox isn’t your “Home” console, due to this fact prompting you to check in once more.
- The License Holder Account Is Not Set as “Home:” Likewise, if the one who purchased the sport isn’t signed into the console, you might even see the error when doing recreation sharing.
- Xbox Live Services Are Down: The Xbox servers could also be down as a result of an error or for service.
- The Game Server Is Down: Likewise, the server of a selected recreation could also be down.
- Dashboard Glitch: Random dashboard glitches and errors could trigger the error.
- Network Issue: Lastly, the error could occur in case your connection is unstable. Setting a static IP and a public DNS to the console could resolve the issue.
How to Fix the Person Who Bought This Needs to Sign in Xbox Error
The options we’re sharing work on any Xbox One or any Xbox Series console. We’re beginning with probably the most logical resolution. Afterward, we’re transferring ahead with much less widespread fixes.
Please attempt our options, one after the other, till you discover the one which works on your case.
Before you progress on, although, please reboot your console to erase random permission bugs.
Set Your Xbox as Your Account’s Primary Console
If you employ your account to play on numerous Xbox consoles, it’s best to let Microsoft know which one is your main device.
In different phrases, it’s best to choose a Home Xbox. That method, any account on that console can play and use the content material you’ve bought. That consists of Xbox video games, apps, a Game Pass subscription, and more.
Moreover, the Home Xbox has turn out to be more pleasant for offline gaming. That means different accounts can play the video games with out your account energetic or with out an web connection.
Here’s how to set your Xbox because the Home console:
- Sign in along with your account on the Xbox
- Go to Settings
- Go to the General tab
- Go to Personalization on the right-side panel}
- Select My house Xbox
- Select Make this my house Xbox
Bear in thoughts the “Home ” account turns into the “License-holder,” which means different accounts in the identical Xbox can play the video games the Home account purchased.
Log in Again to Your Account
The next step is re-logging your account in your Xbox. It can erase random account bugs stopping regular capabilities.
Here’s how to re-log in your Xbox console:
- Press the controller’s Xbox button
- Go to Profile and system
- Under your profile identify, press “A” on Sing out
- Press the Xbox button and return to the identical spot
- Select your Xbox account and press Sing back in
Remove Your Account From Xbox
The next resolution could be to take away your account from the console after which add it back:
- Go to Settings
- Go to Account
- Select Remove accounts
- Select your account
- Hit Remove to substantiate
Afterward, add back the account:
- Press your controller’s Xbox button
- Go to the far-right tab and select Add new
- Enter your credentials so as to add the account
Add Static IP and Public DNS to Xbox
We can attempt bettering the soundness of your Xbox’s connection to unravel the difficulty.
Unlike different gadgets’ typical dynamic IP addresses, a static IP Address received’t change. In essence, each time a tool longs into your router, the router assigns a random IP handle to the merchandise. A static handle, quite the opposite, is fixed, due to this fact, more steady.
Then, a public DNS comes from corporations like Google. These are addresses out there for all customers worldwide to enhance their house connections.
For instance, in case your broadband pace is round or lower than 6MB, or if there’re too many gadgets using your Wi-Fi, your Xbox could also be affected by an unstable connection.
The problem damages options just like the Xbox Party Chat, recreation sharing, streaming, downloading, and account errors.
Here’s how so as to add a public DNS and a static IP handle in your Xbox:
- Press your controller’s Xbox button
- Go to Profile and system
- Select Settings
- Go to the General tab
- Select Network Settings on the correct panel
- Go to Advanced Settings on the right-side panel
- Write down the next information: Gateway, Subnet masks, IP Address
- Go to IP settings on the left aspect
- Choose Manual
- Enter the IP you wrote down, however add 50 or 100 to the final digit. For instance, if the handle is 196.165.0.6, the static model needs to be 196.165.0.56.
- Press enter and write the identical Subnet Mask quantity you wrote down
- Press enter and write the identical Gateway quantity you wrote down
- Go back and select DNS settings
- Add a public DNS. The best choices are: Google’s (Primary – 8.8.8.8 / Secondary – 8.8.4.4) ; Cloudflare’s (Primary – 1.1.1.1 / Secondary – 1.0.0.1)
- Go back to the Network menu
- Test network connection
Hard Reset the Console
If all else fails, you might resolve the “Person who bought this needs to sign in” problem by energy biking the console. Also, restarting the router could assist.
Both workarounds collectively may erase random network glitches.
- Press and maintain the Xbox energy button for 10 seconds or more. Press it till the LED stops flashing to do a tough reset.
- Once the console is off, unplug all of its cables
- Press and maintain the ability button for 10 seconds more to empty all the energy
- Go to your router, and disconnect all of its cables for 10 seconds
- Plug back the router
- Go back to the Xbox, and plug back all of its cables
- Turn on the console
- Test your network connection
- Test the defective recreation
Check the Xbox Live Status
Lastly, it’s best to make sure the Xbox Live Core Services are up and dealing.
Microsoft’s servers or a recreation server may very well be down for upkeep or as a result of different issues.
You can confirm the standing of Xbox Live companies on their official website.
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