If you’re seeing an error code, like CAA20002, on Microsoft Teams, it implies that the app is unable to attach with the distant server. This widespread error code normally pops up when trying to attend conferences.
Some elements, like using a VPN, an abundance of corrupted cache information, and connectivity points with the MS Teams account and Windows, can result in this error. Additionally, logging in from many units directly may also be answerable for this problem. In a nutshell, this error is usually associated to points together with your MS Teams account itself.
How to Fix Teams Error Code CAA20002?
Before we leap into the options, we advise attempting out one other model of Microsoft Teams. If you’re experiencing points with the app model, using MS Teams on an online browser can assist. Additionally, disabling any energetic Ad Blockers may also assist repair the problem. But, when you’re nonetheless going through errors with it, listed below are some options you possibly can attempt:
Reconnect Microsoft Teams Account Through Settings
Microsoft Teams can face minor glitches attributable to connectivity points with the account. So, one of many first few simple options is reconnecting your MS Teams person account together with your Windows PC. You can first disconnect it after which reconnect it by way of Settings.
Here’s how you are able to do it:
Go to Settings in your Windows PC.
Then, go to Accounts.
From the left sidebar, click on on the Access work or faculty web page choice.
Click in your designated MS Teams account. Then, sign off or disconnect it.
You can then log in once more and reconnect your account.
Then, you possibly can restart your PC and check out using MS Teams once more.
If you haven’t related your Teams account with Windows, you possibly can observe the strategies above and go to the Access work or faculty web page. There, click on on Connect and add your energetic Teams account. Doing so will assist authorize your account within the Windows account supervisor and can assist repair such minor errors.
Turn Off VPN
Since MS Teams can also be tied to connectivity points, a associated error may be attributable to using a VPN. This is as a result of using a distant server, like a VPN, can disturb or make the connection slower.
So, if you’re using any VPN, open the appliance/web site and switch it off instantly. Then, you possibly can confirm it by launching MS Teams once more.
Clear MS Teams Cache Data
Although cache information are useful to some extent in loading person knowledge quicker, they’re notorious for inflicting some errors attributable to corrupted information. So, it’s necessary to usually clear your cache information to keep up the well being of your apps. Here’s how you are able to do the identical in your MS Teams account:
Note: Before continuing with the steps under, make certain to shut the Teams app.
Open the Task Manager by urgent the shortcut keys Ctrl + Shift + Esc. Alternatively, you can even open it by right-clicking in your taskbar.
In the Processes tab, search for MS Teams after which right-click on it.
Select the End Task choice.
Then, press the Win + R keys to open the Run dialog field.
Here, copy and paste: %appdata%Microsoftteams after which press Enter.
Look for folders with names like utility cache, Cache, databases, GPUcache, IndexedDB, Local Storage, tmp, and more.
Now, choose them and delete all such folders.
Change Your MS Teams password
Another widespread cause MS Teams exhibits the error code CAA20002 is that your account is logged in from many units directly. You can simply sign off of all of your units directly by altering your password.
Click on the Sign In choice within the top-right nook of the web page.
Now, log in using your credentials.
Once you’re logged in, click on in your profile image after which go to My Microsoft account.
From the brand new tab, click on on Security.
Then, go to Password Security after which click on on the Change my password choice.
Type in your present password after which set a brand new password within the textual content subject.
Click on Save.
Run MS Teams in Compatibility Mode
There may be some situations the place your Windows OS model doesn’t fully help the present MS Teams model. Due to such compatibility points, most options don’t work correctly. In such circumstances, you possibly can run the app in compatibility mode which might quickly resolve such errors.
Here’s how you are able to do it:
Search for Microsoft Teams from the search field after which right-click on it.
Click on Open File Location.
Again hit right-click on MS Teams after which click on on the Properties choice.
In this pop-up window, click on on the Compatibility tab.
Now, test the field that claims Run this program in compatibility mode for.
Select the appropriate Windows mode after which choose Apply.
Lastly, click on on OK.
Uninstall and Reinstall Microsoft Teams
If a lot of the steps above aren’t working for you, one of many final fixes you possibly can attempt is uninstalling and reinstalling the app.
You can uninstall it in your PC using these steps:
Open the Control Panel by looking it by way of the search bar.
Go to Programs and options.
Find Microsoft Teams after which hit right-click on it.